JD Sports Data Breach

Sportwear chain JD Sports have revealed that they have been subject to a significant cyber-attack, resulting in data belonging to 10 million customers being put at risk.

In an email sent out to affected customers, JD Sports noted that they had been the victim of a ‘security incident’ which involved the data of people who had placed orders with the company between November 2018 and October 2020.

The attack resulted in an unauthorised access to a system that contained historic customer data relating to online orders. Information that was held on the database, and therefore is likely to be at risk, included full names, delivery and billing addresses, email addresses, phone numbers and the final four digits of payment cards.

JD Sports have claimed to be currently engaging with the relevant authorities following the incident.

The attack also relates to online orders which have been placed for other companies that are part of the JD Group, including JD, Size?, Millets, Blacks, Scotts and MilletSports.

Neil Greenhalgh, chief financial officer of JD Sports, has commented on the breach, saying: “We want to apologise to those customers who may have been affected by this incident.

“We are continuing with a full review of our cybersecurity in partnership with external specialists following this incident. Protecting the data of our customers is an absolute priority for JD."

If you have been contacted by JD Sports to inform you that your information has been compromised following the data breach, you may be entitled to make a claim for compensation.

At Hayes Connor, our team of specialist data breach solicitors are ready to provide expert advice and support to anyone who has been affected by the JD Sports data breach. To find out more about whether you are in a position to make a claim and how to get started, please get in touch.

What to do if you are concerned about the JD Sports data breach

If you are one of the customers whose data has been compromised following the cyber incident, you should have been contacted by JD Sports. However, mistakes can be made, and emails can be easily lost. If you have not been contacted and you are concerned that you have been affected by the JD Sports data breach, it is vital that you get in touch with them as soon as possible.

Following any sort of data breach, you should always be extremely vigilant of receiving any unexpected communications, especially those that appear to be from someone claiming to represent JD Sports. These could be ‘phishing’ attacks which are designed to extract further information from you.

There are a number of ways to reduce the risk of cybercriminals using your personal data against you. To find out more, read our helpful guide on what to do if your data has been stolen in a data breach.

If your data has been compromised in the JD Sports data breach, you may be able to claim compensation. This is something the team at Hayes Connor can help you with.

How Hayes Connor can help you claim compensation for the JD Sports data breach

Any business or organisation that stores your personal data is legally required to keep it secure and out of the hands of any unauthorised third parties. Where an organisation fails to uphold this obligation, anyone effected could make a claim for compensation.

At Hayes Connor, we have one of the largest teams of dedicated data breach specialists in the country. With a wealth of combined expertise and experience in handling a variety of data breach claims, we are perfectly positioned to support you in making a claim.

We can work with you to establish your personal circumstances and how you have been affected by the breach, using this to confirm whether you will be in a position to make a claim. We can also explain how the general claims process works.

We understand that being the victim of a data breach is likely to be a very stressful experience. As such, we take the time to provide close personal support and take all of the necessary steps to keep everything as straightforward as possible.

You can find out more about our expertise and how we handle data breach claims here.

To start a claim, you can use our online claim form.

To speak to a member of our team about the JD Sports data breach, please do not hesitate to give us a call on 0330 041 5134.